Privacy Policy

General Privacy Policy Statement
Protecting your privacy is an integral part of our customer service program. CTT protects your online activity according to the security measures described below. You are safe visiting the CTT Inc. website because we do not sell, distribute or lease any of the information submitted here. You can visit most pages on our site without giving us any information about yourself. When visitors to our website send email inquiries to us, the return email address is used to answer the email inquiry we receive in order to send information, respond to inquiries, and/or other requests or questions. We do not use the return email address for any other purpose or share it with unaffiliated third parties. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations.

Overview
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate, and the services provided. You can visit many pages on the CTT Website without providing any information. Other pages may prompt you to provide information (such as when you create use the Request For Quote cart functionality) or collect data to improve your browsing experience.

CTT Inc. is committed to your privacy and protecting your personal data. If you have any questions or concerns about the information in this notice, we encourage you to contact us.

There are several different ways that you can contact us. You may contact us by mail or telephone at:
5870 Hellyer Avenue, Suite 70
San Jose, CA 95138
Phone: 408.541.0596.
Email: sales@cttinc.com
If you are a California resident, our CCPA notice can be found here.

When you visit our website
We do not use cookies for tracking purposes. As we adopt additional technology, we may adopt other means of gathering information. Like many websites, CTT collects some information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use “cookie” technology. In the future, a cookie could store your user name and password, sparing you from having to re-enter that information each time you visit.

When you complete and submit a form on our website, we process the personal data that you included in the form so we can respond to your submission and for marketing purposes.

Our site uses a Request For Quote (RFQ) for customers to request information and pricing quote for products. Using the quote cart requires a customer to provide personally identifiable information that you voluntarily provide through our website or email correspondence including:

• Name
• Title
• Company Name
• Address
• Telephone Number
• Fax Number
• Email Address

Use of Information
The information you supply will be used by CTT to respond to your inquiries, supply you with the requested information on CTT’s products and services, or track orders you place with us.

If you have submitted personal information to CTT Inc. electronically and would like it removed or modified, please contact us at sales@cttinc.com or by letter to:
CTT Inc., 5870 Hellyer Avenue, Suite 70, San Jose, California 95138 USA.
We will use reasonable efforts to comply with your request as your privacy is important to CTT.

CTT’s website is not intended for children and we do not knowingly collect information relating to children. If you believe that we have collected the information about a child under the age of 16, please contact us so that we can delete the information.

On What Legal Basis Do We Process Your Personal Data
We will only collect, process, and share your personal data where we are satisfied that we have an appropriate legal basis to do so. To process your personal data, we may rely on different legal basis, including:

• Your consent (only when legally required or permitted). If we rely on your consent as a legal basis for processing your personal data, you may withdraw your consent at any time;
• To establish a contractual relationship with you and to perform our obligations under such contract;
• To comply with legal obligations and to establish, exercise, and defend our self from legal claims;
• To pursue a legitimate interest, including:

– Marketing to you or your company;
– Entering into or performing a contract or commencing contractual negotiations as well as communicating with your company;
– Responding to your inquiries or other direct communications with us;
– Ensuring our networks, information, and premises are secure.

If You Fail to Provide Your Information
Failing to provide your personal data to us when you:

• Directly interact with us may prevent us from being able to respond to your inquiry or other communication;
• Visit our website may prevent the website from performing optimally and may prevent us from contacting you about products you may be interested in.

Disclosing Your Personal Information
CTT does not sell, trade, or rent your information to third parties. Nor does CTT maintain any relationships with any ad server companies, and no advertising appears on our website except our own. We may share your personal data with third parties if required to perform a contract or take steps to enter into such contracts. For example, we may share the contact information of an employee of a business partner with our customer.
CTT may disclose your personal information if required by law or if pertinent to judicial or governmental investigations or in the good-faith belief that such action is necessary to:

• conform to the edicts of the law or regulatory authorities or comply with legal process served on CTT Inc. or the website
• protect and defend the rights or property of CTT Inc. and its website
• act in urgent circumstances to protect the personal safety of CTT employees, users of CTT products or services, or members of the public.

We will also disclose your information to third parties if we choose to sell, transfer, merge, or otherwise dispossess all or parts of our business or our assets.
Under certain circumstances, CTT may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Security
CTT takes reasonable and appropriate organizational and technical security measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations.

How Long Do We Retain Your Personal Data?
We will only retain your personal data for as long as necessary to fulfill the purposes for which the data was collected. When CTT determines how long to retain your information, we will consider whether we have an active or potential business relationship with you, whether there are any legal obligations to which we are subject, and whether retention is prudent because of legal considerations (such as statute of limitations, litigation, or other investigations).

California Residents May Opt-out Of The Disclosure Of Personal Information To Third Parties.
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CTT May Modify This Notice
CTT Inc. reserves the right to modify this privacy policy at any time to the extent required to comply with laws or regulations applicable to CTT, including any changes thereto. We will promptly reflect any such modifications on our website. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.